Disadvantages of outsourcing to India:-
In my earlier article I have discussed what are the advantages of outsourcing to India, but here I am discussing what all disadvantage a company may face if they decided to outsource thier work to India. Please find disadvantages of outsourcing to India and its points as follow;
1. Political disadvantage:-
Change in political nature in India and the policies of the government may impact the outsourcing partner adversely. Indian govt. policies are always influenced by the local political parties' attitude, so change in political environment in India has a major impact on Indian companies outsourcing policies.
2. Economic disadvantage:-
Current economic growth in India reduces the profit of the companies outsourcing to India. Change in exchange rate between the currencies will have a major impact in the profit sharing between outsourced and outsourcing companies.
3. Work culture:-
Difference in culture between the countries makes a major difference during outsourcing contract. Standard of work in India is totally different compared to western countries. Sometimes indian companies compromise in the quality to achieve the target this may impact the quality of the service.
4. Competition in outsourcing companies:-
There are huge numbers of companies in Indian market trying to get outsourcing contract from western countries. Due to high competition between the companies in India, some companies try to get contract by bidding the project by quoting low cost. This forces the companies to recruite less talented people by paying less salary and there by quality of the service will be impacted.
5. Time management:-
Unlike people from western countries Indian people give less importance to time. This may delay the work and there by impact the productivity.
6. Lack of communication skills:-
Good communication is one of the important component of the success in a business. Even though Indiaa have got highly talented and English speaking man power, lack of communication skill develop a gap between the client and outsourcing partner. This will sometimes generate wrong output.
7. Data security issues:-
Data Security is one of the common issues all the outsourced companies are facing nowadays after outsourcing their business to third party. Once a company outsource the business to a company then they won't have much control over the data. There are some instances in India that confidential data has been leaked from the companies who was providing service to thier outsourcing client.
8. People Management issues:-
Outsourcing companies will have less control over the people working from the outsourced companies. This sometimes forced them to work with people who are not much talented by compromising their work culture.
9. Location disadvantage:-
Due to the time difference between India and western countries when people work from their company Indian employees will be sleeping. So if there is any issue during their working time, they have to wait till next day to get it resolved. Even though most of the Indian companies provide on call support for the critical issues, working in the night will delay the process and reduce the output.
10. Copy right issues:-
Indian govt. is not having very strict rule towards copy rights. So sometimes companies may sell the product to outsourcing companies' competitors and this leads copy right violation of their product.
We are a multinational Call Centre Service provider specializing in answering services (24/7 inbound and outbound calls, email support, livechat) and back office work. Over the past few years we've built a professional support team. The staff is very experienced and customer-oriented; they handle general support questions as well as tech support, including web hosting management, website maintenance, etc.
We also offer affordable web design solutions, trade marketing, and website promotion/SEO services for all industries.
Email us for details and price quotes: firstname.lastname@example.org
This is really helpful information on Outsourcing to India.
very good one....
This is the superb article