Category: General

20 Feb 2015 00:44

Joined:	14/01/2015
Level:	Silver
Points:	116

Points:	4

Helpdesk tool "FreshDesk" REST API: Can anyone create a new Ticket?

Hi!

I have question about a 3rd party helpdesk ticketing system: FreshDesk which provides a REST API.
Does anyone can confirm that by using this REST API anyone can add a new Ticket?

I already struggle with the FreshDesk support but they claim that everything works just fine and did not manage to help me for more than 2 days for now.

(I am not sure if this question is in a right place in the forum).

Thanks.

#756665

22 Feb 2015 23:51

Joined:	14/01/2015
Level:	Silver
Points:	116

Points:	1

John, what constructive information your answer brings?

#756666

23 Feb 2015 00:00

Joined:	17/09/2012
Level:	Gold
Points:	3360

Points:	2

I just commented to put thread active and fresh. No intention to disappoint you.
BTW, I have removed that reply.

Keep posting.

-------------
Glad to be,
John Bhatt
Editor - DNS Forums
https://www.pyarb.com

Helpdesk tool "FreshDesk" REST API: Can anyone create a new Ticket?

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