Category: Microsoft Dynamics

11 May 2011 01:40

Joined:	13/07/2005
Level:	Bronze
Points:	9

Points:	3

Authentication error -please help me

when i try to access my crm site i am getting the following error.Previously it was working fine.Please help me.

Authentication Error

Microsoft CRM could not log you on to the system. Make sure your user record is enabled and that you have been assigned at least one security role. For more information, contact your system administrator

#608049

11 May 2011 02:07

Joined:	29/12/2006
Level:	Gold
Points:	1466

Points:	3

hi,

try this way

make sure that the login user is a registered CRM user and enable and belong
at least to 1 role

otherwise

go to your active directory, reset the password for one of the users that
can login to the crm and logon to the crm with the new credentials.
go to settings-users in the crm and asign security role for your admin user.

select * from systemuserbase -- this should give you a list of crm registered users

jeebu

#608119

11 May 2011 06:30

Joined:	12/11/2009
Level:	Gold
Points:	43848

Points:	3

Hi,
It looks like your access has been revoked for the database. Make sure that your user id is a registered CRM user and also at least to 1 role is enabled for your user id.

There is a Microsoft KB article related to this issue, you can refer that too for more info,
http://support.microsoft.com/kb/921393

Regards,
Asheej T K

Authentication error -please help me

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