.NET Jobs: Call Center Representative
| Employer Name: | Inspired Contact Center |
| Employer Address: | 404 Hopewell Ave |
| Email: | patrick@inspiredcontactcenter.com |
| URL: | www.inspiredcontactcenter.com |
| Phone: | 416-785-8500 |
| Required Skills: | Not Required |
| Required Experience: | Experience an asset |
| Required Education: | |
| Job Location: | Toronto |
Job Description
GENERAL DUTIES AND RESPONSIBILITIES:
o Place cold calls over the telephone to sell products and/or services associated with the outreach activity; follows specified instructions in the delivery of sales messages.
o Organizes and places multiple calls within a specified shift
o Maintains daily sales and productivity goals, as provided by management.
o Prepares routine periodic sales and activity reports as required.
o Performs miscellaneous job-related duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
o Telephone sales skills.
o Ability to follow routine verbal and written instructions.
o Ability to meet and/or exceed established sales targets.
o Records maintenance skills.
o Ability to gather data, compile information, and prepare reports.
SALES POSITIONS:
o Appointment Setting
o Lead Generation/Qualification
o Phone Sales
o Surveys
o Market Research
o Fundraising
o Announce a Sale, Grand Opening, or Special Event
o Recruiting
o Prospecting
o Up-selling/Cross-selling
o B2B or B2C Product/Service Selling
About Employer
Inspired Contact Center is a world leader in customer care and call center services. We provide outsourced inbound and outbound call center
services for all vertical markets 24 hours a day, 7 days a week.
Our skilled customer service representatives offer inbound call handling for order processing, debt collection, customer care, product and
rebate fulfillment, political polling and surveys, customer relationship management and many other inbound call center programs.
We also offer outbound telemarketing for lead generation, debt collection, new product announcements, any many other outbound
campaigns. Automatic dialing, Interactive Voice Response Services (IVR) and Web-Enabled Contact Services are also provided through the
use of our advanced software.
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