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  • Category: General

    Helpdesk tool "FreshDesk" REST API: Can anyone create a new Ticket?

    Hi!

    I have question about a 3rd party helpdesk ticketing system: FreshDesk which provides a REST API.
    Does anyone can confirm that by using this REST API anyone can add a new Ticket?

    I already struggle with the FreshDesk support but they claim that everything works just fine and did not manage to help me for more than 2 days for now.

    (I am not sure if this question is in a right place in the forum).

    Thanks.
  • #756630

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    Glad to be,
    John Bhatt
    Editor - DNS Forums
    https://www.pyarb.com

  • #756665
    John, what constructive information your answer brings?

  • #756666
    I just commented to put thread active and fresh. No intention to disappoint you.
    BTW, I have removed that reply.

    Keep posting.

    -------------
    Glad to be,
    John Bhatt
    Editor - DNS Forums
    https://www.pyarb.com


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