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  • Category: General

    While SSRS Reports configuration to deliver mail I'm getting below error

    Failure sending mail: The server rejected the sender address. The server response was: 550 Access denied - Invalid HELO name (See RFC2821 Mail will not be resent.
  • #753699

    Please go through the below MSDN article and see if it helps.

    Separate solution is given for different errors so please read completely.

    Asheej T K

  • #753730
    I assume this is some thing related with the SMTP server configuration. This Error occurred when the server is unable to send a first Helo command.

    In the rsreportserver.config file (<Drive where SLQ Installed>:\Program Files\Microsoft SQL Server\MSSQL.3\Reporting Services\ReportServer):

    change <SMTPServer>yourserver</SMTPServer> with the IP of the machine where you just setup the SMTP server.

    Change this with your email <From></From>

    Change this to false <SendEmailToUserAlias>False</SendEmailToUserAlias>

    Finally, add the permitted host (your domain):




    I hope this helps

    Thanks & Regards
    Anil Kumar Pandey
    Microsoft MVP, DNS MVM

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